Publishing
Plan, collaborate and publish social content.
Engagement
Easily manage comments and messages with a unified social inbox.
Analytics
Analyze social media performance and create reports
Listening
Discover social conversations to better inform marketing strategy.
Reviews
Manage reviews across the sites that matter to your audience
Instagram’s holiday season guide is officially here! Consumers’ shopping habits have completely transformed since the start of the pandemic in 2020 and the 2021 holiday shopping season will be no exception. We have been isolated for almost two years and this has completely changed everyone’s buying behavior with most people turning to online shopping for ...
October marketing has a wide variety of national days and weeks for your brand to celebrate. It’s the beginning of the last quarter so the words “fall” or “Halloween” usually come to mind. While these topics remain very effective to include in your content calendar, injecting other topics to convey emotions is much more ideal ...
Anna Hughes
Anna Hughes
Facebook marketplace has expanded from peer-to-peer shopping to include merchant selling. Online shopping has grown dramatically recently, especially when the COVID-19 pandemic has changed many of our daily habits. As millions of people stayed home in early 2020 to contain the spread of the virus, digital channels have become the most popular alternative to crowded ...
Online reputation management is crucial in today’s digital world. Most likely your customers are already posting, tweeting, and talking about the quality of your products and brand. In fact, consumers read an average of 7 reviews before trusting a business. If you want more positive reviews and praise from your customers, you need an online reputation management ...
Natalya
Anna Hughes
With over 800 million active users and 2 billion downloads, brand’s have been wondering how they can take advantage of this audience and get more followers on TikTok. Although the app had originally been deemed for a younger audience, the number of US adults using TikTok has risen over the past few years with no sign of slowing down. ...
Customer criticism in inevitable in today’s digital world. With thousands of customers connected to your social media accounts, negative comments are unavoidable. And although you may not want to follow up on these messages, you could hurt your business more by not responding. Why You Should Respond to Online Reviews Not replying to customer reviews ...
Anna Hughes
Natalya