Is your client’s Instagram account disabled?
Your first order of business should be to find the correct Instagram appeal form to request for an account reactivation.
Instagram uses various appeal forms for violations resulting in a suspension. If your client’s Instagram account is disabled, it’s important to find the correct appeal form to hasten the resolution process.
The guide below will help you find and use Instagram appeal forms to restore disabled Instagram accounts.
Below are some examples of common violations that could get your client’s Instagram account disabled:
If your client’s Instagram account is blocked for a violation (or repeated violations) of its ToS or Community Guidelines, you won’t be able to log in. Instead, you’ll see an account suspension notice, including details of your client’s account’s deactivation.
You’ll also see the exact date when your client’s account is disabled.
Act fast when you get this notification. For good measure, click ‘download your information’ to receive a copy of all your Instagram content.
Remember, not all appeals are granted, especially banned accounts that are ignored after a certain period of time.
Most Instagram users have 30 days to send an appeal and regain access to their disabled account. If you fail to respond within this period, your client’s account will be permanently disabled—deleting all your content, followers, direct messages, and account information.
If your client’s business relies heavily on Instagram for marketing and customer engagement, having their profile banned can impact their online presence and revenue.
Below are other potential outcomes of banned IG profiles:
Getting banned or disabled for violating community guidelines on Instagram can have serious consequences on your client’s business.
As the agency running point for your client’s IG account and campaigns, read up on Instagram’s guidelines and policies, and follow them closely to avoid any potential violations. Get help when necessary.
To restore your disabled Instagram account, send an appeal through the mobile app or via the online appeal form.
On the Instagram disabled account notification, tap ‘Disagree with Decision’ button.
Enter your login credentials, follow the on-screen directions, and submit the required information to present your appeal.
It may take some time for Instagram to review your case and give your account back. This process usually takes around 24 hours, but it can be longer depending on the complexity of your case and the volume of appeals sent by other Instagram users.
Use one of Instagram’s online appeal forms to request a review of your case and potentially reinstate your client’s account.
For general violations of Instagram’s Community Guidelines, use this form.
Specify if you have a valid ID issued by your government (Select ‘Yes’ or ‘No’).
If you picked “Yes,” you need to upload a clear photo of your ID along with the following information:
Click ‘Choose Files’ to locate the photo of your ID from your device. Instagram recommends JPEG images to keep the file’s size small.
If your client’s Instagram account is deactivated due to repeated copyright strikes or misleading content, use this appeal form instead.
Select ‘I understand and wish to continue’ to reveal the rest of the form.
Provide the following information to complete your Instagram appeal request:
At the bottom text field, provide an honest and reasonable explanation backing your appeal. Avoid writing claims like being hacked or compromised by unauthorized users, which can be easily verified through information like your IP address, device ID, and so on.
If possible, upload a photo to counter the intellectual property violation claim. Use an image that proves you had the right to use the content in question, like a written permission or screenshot that shows you’re commenting, criticizing, or reporting (making your content fall under “Fair Use”).
Verify the declaration that you formally want to appeal your Instagram ban by ticking the checkbox below. Click ‘Send’ to finish submitting your appeal.
These Instagram appeal forms can be used by everyone, regardless if you have a personal, creator, or business account. Just ensure that you use the correct form based on your violation.
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The best way to fix a disabled Instagram account is to prevent the ban from happening in the first place.
Here are six ways to publish safely and avoid getting blocked on Instagram:
Read the Instagram Terms of Service and Community Guidelines thoroughly to polish your content publishing strategy.
If you’re managing a client’s Instagram business account, you need a professional and strategic approach to everything. Incorporate a brand safety component into your content strategy and ensure you don’t publish anything that can compromise your client’s image.
Ensure that your client’s Instagram username or account name is safe and won’t be perceived as offensive, discriminatory, or hateful by specific demographics.
Your client’s username may be allowed now, but it can lead to an account deactivation if enough users report it.
Instagram lets you change an account’s username in-app or through a desktop browser. Simply log into your account, click ‘More’ (hamburger icon), and select ‘Settings.’
Change the username on the “Edit profile” page and click ‘Submit.’
Note: In the mobile app, go to your profile and tap ‘Edit profile’ to change the Instagram account’s username.
Unsubscribe from any third-party app or service that generates fake engagement (bot followers, likes, comments, etc.), scrapes content from other users (StorySaver), and bulk follow-unfollow tools.
Only use tools that offer certain features that automate or improve social media tasks without affecting the experience of other users. Some examples are social media publishing tools, analytics tools, and so on.
Here are other safe third-party apps that can remain linked to your client’s Instagram account:
Get your client involved in the approval process by establishing a streamlined approval workflow.
Rather than scheduling or posting content yourself, save posts as Instagram drafts and let your client manually review them first. Alternatively, use an all-in-one social media management platform like Vista Social.
Always attempt to get someone’s permission before featuring or publishing their content, especially if they clearly didn’t create the post to be shared and spread for commercial purposes.
Even if your client’s brand or product is mentioned, get the original content creator’s permission to use their content. Some examples of User-Generated Content (UGC) are product reviews, unboxing videos, comparisons, product durability tests, and so on.
UGC is useful and flexible, able to be incorporated into any Instagram content type. For example, if you know how to make a Reel with photos, you can highlight positive customer testimonials and reaction videos.
Have the permission in writing if possible or take a screenshot of your conversation.
While you’re at it, remember to use the right Instagram Reels dimensions to ensure that every detail of your videos is shown correctly and can’t be misinterpreted.
Attain organic, sustainable Instagram growth using these tips to improve your content strategy:
Getting your client’s Instagram accounts unbanned can be a difficult and frustrating process, but there are steps you can take to increase your chances of success.
Check out the following:
Remain calm and persistent and take the necessary steps to show Instagram that the client accounts you handle are committed to following their rules and guidelines.
If your Instagram account has been disabled, you can submit an appeal to reinstate your account through the mobile app’s error message. Alternatively, use the online appeal forms to submit a request review of your case.
After sending an appeal, users can typically get their business or personal account back in around 24 hours. However, serious and complicated cases can take up to a week or more to get resolved.
If your account was disabled today, you have 30 days to respond before the decision becomes permanent. Permanently-disabled Instagram accounts can not be recovered, so be sure to download your data while you still can and create a new Instagram account as a last resort.
Managing several Instagram client accounts can be a total nightmare if you’re manually posting, creating content from scratch, etc.
Streamline your social media campaigns by using Vista Social. Our software allows you to schedule posts, build content approval workflows, track analytics, and manage conversations all in one platform.
Get started with a free Vista Social account today.
About the Author
Jimmy Rodela is a social media and content marketing consultant with over 9 years of experience, with work appearing on sites such as Business.com, Yahoo, SEMRush, and SearchEnginePeople. He specializes in social media, content marketing, SaaS, small business strategy, marketing automation, and content development.
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