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Updated on November 13, 2024
9 min to read
Content Writer
Published September 26, 2022
Learn how to get unbanned on TikTok using this easy-to-follow guide.
For the most part, you’ll only need a phone and the TikTok app.
If things go well, temporarily banned and shadowbanned TikTok accounts can be reinstated within 24-72 hours.
Let’s begin.
Before you attempt to get your client’s TikTok account unbanned, it’s crucial to understand the different types of TikTok bans.
A “shadowban” occurs when TikTok restricts the visibility of your content on the platform. It is an unofficial term used by the TikTok community since you won’t receive a banner notification if you’re hit.
Under a shadowban, your TikTok videos won’t appear on other users’ “For You” page—one of the most important content discovery channels on the TikTok app.
This makes shadowbans particularly detrimental for brands, influencers, and individual users who use TikTok for income.
Some of the reasons for getting shadowbanned on TikTok are:
Unlike shadowbans, TikTok is completely transparent about temporary bans and how they happen.
Your clients will know if they’re hit with a temporary ban via a banner notification.
A TikTok account typically gets temporarily banned for a violation of the community guidelines. And, as the name suggests, temporary bans eventually get lifted after some time (depending on the violation’s severity and the number of occurrences).
Temporary bans may involve restrictions on specific activities, like video uploads, comments, and direct messaging. These bans normally last for anywhere between 24 and 48 hours only.
Some temporary bans completely restrict a user’s account to a “view-only experience,” which limits their access to viewing other posts only. A view-only ban can last from 72 hours to an entire week.
An underage ban is a potentially permanent ban that can lead to account deletion after 113 days.
Underage accounts are owned by users under 13 years of age (14 in South Korea and Indonesia).
Agencies typically don’t need to worry about underage bans, especially if they’re handling professional TikTok accounts owned by businesses, industry experts, and influencers.
But if you think the underage ban happened by mistake, you can reinstate your client’s account by sending an appeal.
Multiple, repeated violations—especially including severe violations—can get your client’s account permanently banned on TikTok.
Permanently banned users won’t be able to access the platform or any of its features beyond seeing the notification. In severe cases, TikTok also blocks the banned user’s device to prevent them from creating new accounts.
TikTok takes permanent bans very seriously. In fact, no rightful permanent ban was ever reported to be reversed.
Your only hope is if TikTok permanently banned your client’s account by mistake.
If you believe this is the case, you can file an appeal using the TikTok mobile app.
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Businesses that get banned on TikTok can be a huge bummer, and here are several reasons why:
A shadowbanned or temporarily banned TikTok account isn’t a big deal for the majority of users.
Temporary bans are time-limited. As soon as your client gets a banner notification, the ban can expire at anytime from 24 hours to one week—depending on your individual case.
But for businesses, a few days of downtime can result in significant profits lost.
You need to act fast to get your client’s temporary ban lifted as soon as possible.
Lifting a shadowban is tricky since TikTok doesn’t clarify how they’re evaluated and handed out.
If you or your client suspects that a shadowban is at play, consider the following:
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Get Started NowTo lift a shadowban, start with a cleanup of your client’s TikTok profile feed.
Get rid of everything that could potentially be in violation of the TikTok community guidelines, but not before backing it up first.
Be on the lookout for TikTok quotes, clips, or captions that can be considered offensive, sexually suggestive, or related to alcohol, gambling, tobacco, or illegal substances. Also, check your client’s notifications for removed videos they might have missed.
Violation notifications should include the date of the offending video along with the specific policy violated.
Checking for existing violations gives you an idea of why your client’s TikTok account was shadowbanned.
Moving forward, look for similar videos that tackle the same topic, use the same format, or contain the same keywords. Delete those videos and proceed to use TikTok while abiding by the community guidelines.
If that doesn’t work, here are a few things you should try:
Temporary bans sometimes occur due to multiple violations, but they’re no cause for concern for regular users.
TikTok should tell you when the banned account or limited features will be reinstated in the violation notification.
However, waiting for a temporary ban to expire is unacceptable for agencies and brands, especially if your client is on their way to mastering how to become a TikTok influencer.
Submit an appeal through the app to cut the ban period short.
Appeals can be sent as soon as you receive the ban notification. You can also submit appeals to individually removed TikTok videos to avoid getting your client’s TikTok account banned in the first place.
Just like with a shadowban, it’s best to observe TikTok’s guidelines to avoid accruing more violations. Otherwise, you risk getting your client’s TikTok account permanently banned.
When it comes to underage bans, issue your appeal within 113 days (23 days if you live in the US).
Appeals for underage bans can be submitted through the app. However, take note that underage bans will only be lifted if the account owner is indeed old enough to use TikTok.
If your client is hit with an underage ban by mistake, you’ll need to submit a photo of their ID to enable TikTok to verify their correct date of birth.
How do I get my permanently banned TikTok account back?
When it comes to permanent bans, the best solution is NOT to get your TikTok account permanently banned in the first place.
If your client is permanently banned from TikTok, the only thing you can do is file an appeal and explain your case as thoroughly as possible.
You can also contact TikTok customer support here if you prefer to submit your request using a desktop device.
Several factors affect the time required for TikTok to respond to your appeal.
In general, appeals are reviewed and concluded anywhere between 24 and 72 hours. It can also take up to a week or month before TikTok can make a final decision.
If your client is temporarily banned or shadowbanned for minor violations, remind them to review TikTok’s community guidelines, which can be accessed here.
This long document outlines the grounds for TikTok violations and why they’re enforced.
Here’s a quick rundown of the things to remember from TikTok’s guidelines:
[Must-read: How to Get More Views on TikTok After Posting]
Ban appeals on TikTok usually get resolved within five working days. The length of time needed to address an appeal depends on several factors, such as the volume of appeals sent by other users.
Your TikTok account may be banned due to a flaw or glitch in the app’s algorithm. If you’re 100% sure that you didn’t violate TikTok’s community guidelines, send an appeal immediately to lift your ban.
Yes, TikTok can ban your device’s IP if you repeatedly commit serious violations of the platform’s community guidelines. You can appeal IP bans by contacting their customer support team directly.
When it comes to TikTok bans, prevention is infinitely better than cure.
Maintain healthy and thriving TikTok profiles using Vista Social’s scheduling, conversation management, and user engagement tracking features. It will help you create a productive-yet-safe posting schedule while ensuring positive user experiences and responses to your TikTok content.
Start today by creating a free Vista Social account.
About the Author
Content Writer
Jimmy Rodela is a social media and content marketing consultant with over 9 years of experience, with work appearing on sites such as Business.com, Yahoo, SEMRush, and SearchEnginePeople. He specializes in social media, content marketing, SaaS, small business strategy, marketing automation, and content development.
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