April 30, 2022
If you’re pumped about putting together an elite digital marketing team structure, then this guide is for you.
As the founder of your company, you’re in charge of planning your business model, creating service packages, and funding your operations. Of couse, you also need to find A+++ marketing talent to form your core digital marketing team.
It doesn’t matter if you’re a seasoned marketer or you’re just learning how to start a digital marketing agency with no experience. To piece together a world-class digital marketing team structure, you must first learn the inner workings of a marketing agency.
The founder is at the top of the totem pole—overseeing critical aspects like compliance, work culture, and overall team productivity. In a small agency, they also play an active role in managing the organization’s finances and fostering the team’s vision.
Founders should also be constantly researching how to grow a digital marketing agency. That includes generating new clients and finding recruits for the growing digital marketing team.
A high-budget agency can assign heads or directors for each digital marketing department. They also run an in-house team of digital marketers assigned to specific activities.
Some of the digital marketing team structures big and mid-sized agencies use are:
Since you’re reading this guide, chances are you don’t have the manpower—nor the resources—for these structures.
Rather, you’re planning to construct a small marketing team of flexible strategists.
In a flexible digital marketing team structure, everyone in the organization reports directly to the founder. It’s the ideal setup for startups that run on a limited budget and, more often than not, operate remotely.
To build a great digital marketing team, here are the essential positions your agency should fill:
The marketing strategist is the leader when it comes to managing your overall digital strategy. Their main responsibilities include creating marketing plans and planning the allocation of resources to marketing goals.
Marketing strategists may not have the technical skills to execute the work, but they’re generalists who understand how it’s done. They also work with the founder for decision-making processes, like outsourcing digital marketing or purchasing digital marketing tools.
As the business owner, you may also hire a digital marketing manager who supervises the day-to-day of other specialists. Of course, you can do it yourself and be more involved with the activities of your digital marketing team.
In a digital marketing team structure, there should always be a go-to analyst who interprets marketing strategy KPIs.
Remember, not everyone who has access to marketing metrics can refine them into actionable steps.
The data analyst can read the numbers and transform them into readable reports. They are problem-solvers who can run tests and provide the rest of your digital marketing team with alternative strategies.
A competitive marketing strategy always takes search engine optimization or SEO into consideration.
An SEO specialist handles keyword research, link building, on-page optimization, and other areas of a comprehensive SEO strategy.
Your agency can hire an in-house SEO team or have the SEO specialist hire freelancers for core tasks. A typical example would be to outsource a content creation team for guest posts, which will fuel your agency’s link-building campaigns.
Both the data analyst and SEO specialist must be able to work with platforms like Google Analytics, SEMrush, and Serpstat.
For a content strategist, flexibility is the name of the game.
Content strategists wear many hats depending on the requirements of a content marketing strategy. They can be copywriters, eBook writers, white paper creators, bloggers—you name it.
Small digital marketing teams may have multiple content strategists to accommodate different clients. To ensure the timely delivery of content, hire a content manager to organize and monitor the workload of writers.
Lastly, content strategists know the best practices for publishing on different digital marketing channels. In addition to content formats, they should also understand the different user preferences in content marketing channels.
Graphic designers elevate your agency’s content marketing by producing original visuals. They can help content strategists with featured images, infographics, and custom graphics for white papers or eBooks.
A graphic designer may also play a part in composing your agency’s brand design language. Early on, they can help create your agency’s logo, social media banners, graphics for web development, and so on.
To create eye-catching visuals, a graphic designer must be familiar with anything from IG tools to graphic design apps. Take note that, like content strategists, designers are expected to be flexible in content marketing campaigns.
In a digital marketing team structure, the role of relationship builder can be filled by different individuals. Without a designated specialist, anyone between the marketing strategist, project manager, and founder can shoulder responsibilities related to relationship management.
Relationship builders excel at engaging prospective clients, onboarding new clients, and providing support. They should also be capable of utilizing feedback to fine-tune the agency’s overall marketing strategy.
The email expert in digital marketing teams may also be involved in reaching out to leads. However, they’re usually not responsible for cultivating relationships past the point of conversion.
Email experts can lend their services to either clients or the digital marketing team. They should be knowledgeable about email marketing platforms, automation workflows, campaigns, and their best use cases.
An ideal marketing team structure includes a talented social media manager who is well-versed in all things social.
These professionals should know a bunch of things—from social media engagement strategies to funny things to comment on Instagram. They should also be able to manage the agency’s social media marketing channels and that of clients.
In small agencies, the social media manager can be a single person and not an entire team. They do, however, have the authority of outsourcing social media marketing services for various tasks.
A well-rounded digital marketing team always comes with a paid media specialist or PPC manager who grapples with the advertising side of online marketing. They are at the helm of your agency’s paid media campaigns.
Paid media specialists should be familiar with digital advertising platforms, from Google AdSense to Facebook Ads.
Project management is a task that often falls on the content strategist, marketing strategist, or founder’s shoulders.
In a digital marketing strategy, a designated project manager incorporates cohesiveness and efficiency. They make sure deadlines are met, quality guidelines are upheld, and resources are spent effectively.
Assigning a dedicated project manager for each client will make your agency stand out from other digital marketing team structures.
Great, your dedicated digital marketing team is coming together.
It’s time to invest in tools to keep everyone on the same page.
Vista Social is a powerful social media marketing automation platform with collaboration features. You can generate internal reports, communicate via notes, assign tasks, and manage social media projects with clients—all in one place.
Streamline your social media marketing efforts today by running everything from a single platform. Create your free Vista Social account now.
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