Social media automation is the process of optimizing social interactions using automated tools. This can include scheduling social posts ahead of time or republishing popular articles. Automating social media publication, engagement and management reduces the hours spent on maintaining and growing brand accounts. As a result, time and resources could be allocated toward other areas of the marketing budget and meeting strategic goals.
Learn the basics of using tools to support social media automation. Here’s a few tips to get started:
Optimize your reach by posting when your audience is most active on social media. For more details, check out our latest research on the the best days and times to post based on engagement from different networks and industries.
Brands without a dedicated social media team may struggle with posting on a regular basis if marketers find themselves juggling multiple responsibilities. Social media automation lets you upload your content calendar so you can concentrate on other tasks. Additionally, if you went on vacation or want to publish posts outside of business hours, upload the posts and schedule publish dates days, weeks or months ahead of time.
Automated tools analyze the data in real-time and report key metrics like engagement levels, impressions or reach. Some tools will also have customized reports sent to your inbox on your chosen schedule.
Improve customer care by using automated software that suggests replies to messages or chatbots that send responses to customer questions or comments.
The pros of social media automation include:
Some of the ways social media automation could be put into action include:
stronger relationships on social
Vista Social helps you understand and reach your audience, engage your community and measure performance with the only all-in-one social media management with easy-to-use features like publishing, engagement, reviews, reports and listening.